When an employee's capacity changes, making the right workplace decision isn't always straightforward.
Changes in attendance, behaviour, performance or productivity don't always indicate a performance issue. Performance is an outcome, and an employee's capacity is one of the factors that can influence it.
Reduced productivity, increased errors, interpersonal conflict, absenteeism or declining engagement may also reflect changes in physical, psychological or cognitive capacity.
Where greater clarity is needed, a traditional Independent Medical Examination (IME) is not always the only - or most appropriate - first step.
Flexiwell provides independent Fitness for Work assessments across physical, psychological and cognitive capacity, providing objective insight into an employee's ability to safely and sustainably meet the requirements of their role.
This provides employers with practical, objective evidence to inform fitness for work, return-to-work and ongoing workplace capacity decisions.
When Employers Contact Flexiwell
Employers often contact Flexiwell when they need greater clarity around an employee's capacity, safety or ability to meet the demands of their role.
Concerns about fitness for work or fitness for duty
Understanding inherent requirements and current capacity
Return to work following injury or illness
Determining appropriate workplace adjustments
Changes in behaviour, performance or workplace capacity
Psychological pre-employment
Psychological or cognitive capacity concerns
Seeking an independent opinion before significant employment decisions
The Questions We Help Employers Answer
-
Can this employee safely perform the inherent requirements of their role?
-
Is this a performance issue or a capacity issue?
-
Is a traditional Independent Medical Examination needed or could a Fitness for Work Assessment be more appropriate?
-
What workplace adjustments may support safe and sustainable work?
-
Can this employee return to work safely?
-
How are psychological or cognitive factors affecting workplace capacity?
-
Is this candidate psychologically suited to the demands of the role they are applying for?
-
What recommendations are likely to support sustainable employment?
Choosing the Right Assessment
-
Fitness for Work (Fitness for Duty) Assessments – Assesses an employee's capacity to safely perform the inherent requirements of their role.
-
Functional Capacity Evaluations – Assess physical, psychological and cognitive capacity against workplace demands.
-
Psychological Functional Capacity – Explores how psychological factors influence work capacity.
-
Pre-Employment Psychological Functional Capacity Assessment – Assesses if a candidate is psychologically suitable for the demands of the role.
-
Return-to-Work Assessments – Supports practical and sustainable return-to-work planning.
-
Cognitive Functional Capacity – Assesses cognitive functions relevant to workplace performance.
-
Workplace Capacity & Adjustment Assessments – Identifies functional barriers and informs reasonable workplace adjustments.
-
Occupational Health Assessment – Provides independent allied health opinion supporting workplace decision-making.
Many employers know they require independent advice but are unsure which assessment is most appropriate.
Our team discusses your situation before recommending the most suitable assessment, ensuring referrals remain targeted, cost-effective and relevant.
Why Employers Choose Flexiwell
Flexiwell combines occupational therapy, psychology and physiotherapy expertise with practical workplace knowledge. Rather than simply describing medical conditions, our assessments focus on tested functional capacity and how health impacts work.
Independent & Objective
Evidence-based, multidisciplinary assessments that support fair, informed workplace decisions.
Responsive & Reliable
Prompt communication, efficient referral coordination and dependable turnaround times.
National Practitioner Network
Experienced Occupational Therapists, Psychologists and Physiotherapists across Australia.
Flexible Assessment Delivery
Workplace, clinic and telehealth assessment options where appropriate.
Practical, Actionable Recommendations
Clear functional insights focused on workplace capacity—not just clinical information.
Multidisciplinary Assessment Solutions
Through our partnership with Red Health, we can also facilitate access to medical specialist opinions where a broader assessment is required.
Our Referral Process
Getting the right assessment shouldn't be complicated. Our team will guide you through the referral process, help determine the most appropriate assessment for your situation, and coordinate everything from booking through to the final report.
1. Initial Discussion
Tell us about your situation, your workplace concerns and the outcome you're trying to achieve.
2. Assessment Scoping
We'll help identify the most appropriate independent assessment and confirm the referral requirements, timeframe and costs.
3. Assessment Coordination
We coordinate appointments with a suitably qualified Occupational Therapist, Psychologist or Physiotherapist from our Australia-wide practitioner network.
4. Assessment & Reporting
The independent assessment is completed, and you'll receive a clear, practical report with objective functional insights to support your workplace decision-making.
5. Ongoing Support
Wherever further clarification is needed, including a complimentary post-assessment employer briefing with one of our senior consultants.
Discuss Your Situation with Our Team
Whether you're managing fitness for work concerns, return-to-work planning, workplace adjustments or broader workplace capacity questions, our team is available to help.
Contact us for a confidential discussion about how we may be able to support your organisation to move forward with clarity.
Not Sure Which Assessment Is Right For Your Situation?
Every workplace situation is different, and you don't need to know exactly which assessment to request before getting in touch.
Our team will take the time to understand your circumstances, discuss the workplace challenges you're navigating and recommend the most appropriate independent assessment to support a fair, informed and practical workplace decision.
